A Force To Be Reckoned With


05 Feb

Roxy Robinson has over the years become a name synonymous with luxury concierge. Since the age of 17, Roxy has been an avid entrepreneur and has grown a global business where she has headquarters in various cities across the globe. She is highly recognised as one of the most powerful female entrepreneurs in South Africa and her success in scaling businesses globally is truly outstanding and inspiring. Roxy has been nominated for the ROCCI & FNB Business of the Year in 2017 and Finalist for Businesswoman of the Year award 2018.

Roxy Robinson


After 12 years since the conception of Roxstar Concierge, Roxy has diversified and expanded and in 2020 introduced three new avenues to the business. Roxstar Group – focusing on a variety of travel, accommodation, event and experience needs for both lifestyle and corporate individuals, Roxstar Hotspots – Summer and Winter destinations handpicked by our team of travel experts and Tabula Rasa – luxury wellness treats for lifestyle and corporate individuals. While Roxstar Concierge has pivoted to focus on our corporate and Membership clients.

MORE ABOUT US
Roxstar Concierge is a boutique concierge luxury lifestyle and travel management solution provider established to assist busy individuals with the smooth running of their lives, ranging from personal to professional matters. Our philosophy is to give the highest level of professional and personalised service by being flexible and adaptable to the needs and requests of our clients. We are known for our un-compromised attention to detail and offering a proficient and attentive service. Our purpose with Roxstar Concierge was to offer a different kind of concierge offering to fulfil a service that offers privileged access to the most sought after experiences and opportunities that life has to offer, with minimal stress, delivering on our promises.

OUR TEAM
The team behind the success of Roxstar Concierge understand and share the same passion to provide excellence in personal service. We are a full-service agency that offers concierge and travel services to the local and international tourism market. We have an existing administrative infrastructure, and work with a wide range of service providers. As a dynamic and multi-cultural team, we access business opportunities and create unique travel experiences. Our clients can be assured of faultless service delivery through combined skills and effective involvement in the industry.
Whether it's for business or pleasure, our Membership and Corporate Services are designed so that everything is catered to our Members preferred level of assistance and tailored to their personal requirements. From last-minute restaurant reservations and bespoke travel itineraries, opera and theatre tickets, to international property searches and accessing private schools and tutoring. We are the favoured service chosen by those who are keen to enjoy the very best life has to offer.

OUR VISION
We strive to offer unique moments that exceed imaginations and expectations and ensure the finest luxury travel opportunities globally are executed. We offer the finest level of personalised travel, transportation and entertainment to our clients who are discerning individuals interested in living their life to its fullest.

WHY ARE WE SO UNIQUE
* Guaranteed best price
* Upgrades where possible
* Tailored Made itineraries
* Our little black book of industry contacts across the globe
* Luxury accommodation
* Luxury transport – yachts, private jets, vehicle , helicopters
* Bucket List experiences
* VIP access to the most exclusive events
* Last minute reservations at the trendiest restaurants and nightclubs
* Exclusive access to major sporting, theatre, music and art events

KEY SERVICES
* Concierge Services
* Reservations at Nightclubs and Restaurants
* VIP Access
* Travel Planning
* Private Charter
* Yacht Hire
* VIP Pre-Release Tickets to all major events from sporting to music
* Access to the finest hotels, Boutique Villas and Luxury properties
* Unique experiences from Bucket-List moments to inaccessible experience


WHY US
* Personalised VIP Service
* Powerful Global Network and invaluable relationships with our partners
* Pre-negotiated hotel rates with added value benefits including complimentary upgrades late checkouts and more
* Connections with industry leaders across various sectors
* We specialise in bespoke travel and experiences
* We have hundreds of experts across 120 cities across the globe
* We are dedicated to delivering the very best that life has to offer to ensure our clients and members
* We have competitive prices for all premium hotels around the world and can offer a variety of complimentary upgrades and perks including accommodation upgrades, breakfasts, transfers and spa treatments. Based on our long standing relationship with top end hotels and villa partners globally we are able to provide you the client with the very best rates no matter where you choose to travel.
* Tailored itineraries just for you
* Special VIP Invitations to Flagship events to private dinner parties at major sporting events we strive to open up your world and create unforgettable memories.
To book your next trip click here. 

OUR AUDIENCE
Roxstar Concierge services reigns supreme for key members however we also have a sector for adhoc non-member client request and a dedicated team to ensure these requests are met. Our clients are people who want great service, those who want to tap into insider knowledge and for those who want to access exclusive events and premium services. Roxstar Concierge specialises in two divisions: concierge for private clients and corporate concierge including events, Business Travel, and Incentive Trips.

At any level, our clients will receive exclusive Roxstar benefits including preferential rates with many hotels, upgrades when applicable, exclusive nightclub access and invitations to member events to name but a few.
Roxstar Concierge specialises in covering every facet of the luxury lifestyle market, Including Travel, Real Estate and Wine.
Roxstar Concierge provides its members with exclusive luxury travel concierge services in the most luxurious and exotic destinations on Earth.

You can ask Roxstar Concierge to book your entire holiday or work requirements from start to finish, or simply seek expert advice on restaurants, once you've landed.

Luxury Travel concierge services are one of the most important sectors of Roxstar Concierge Business. Our Travel specialists' networks have years of experience in booking the best flights and luxury accommodation. You may be looking to book a weekend getaway for two, a high-Powered business conference or a full-blown holiday with the family. Our connected travel specialists are experts in their field and are able to curate just the right package for you.


In 2020 , we have identified key elements within the business that we will be focusing on. These include:
1. Showcasing our travel hotspots for Summer and Winter via our newly launched Hotspots site.
Whether you're up for an adventure or just need some time away , our collection of handpicked destinations, hotels and activities have just what you need.
2. For insider access to prestigious events , Coachella, Monaco F1 , Cannes Film festival, we are just a click away , for red carpet access , backstage passes, visit our Roxstar Group website to check out the latest events and start diarsing diarising them - you don't want to miss out on these events.
3. Need to book a signature holiday , Greece , Ibiza, London? We have a plethora of luxury hotels and experiences for you to choose from, right here!
4. Roxstar Luxury Group also provides a unique offering to its hotel partners. When booking a familiarisation trip we bring our ambassadors to experience the hotels' services. During our stay at the hotel we utilise the time to capture and curate unique content for you in line with your online marketing and communication strategies, with the aim of raising awareness for your hotel and packages. This is a complimentary service we offer as part of your partnership with Roxstar Luxury Group, check it out here. 
5. If it is a retreat you are searching for  look no further , you will find an array of retreat destinations and packages that will make you think of taking some off time to recharge and relax.

For further information or to book your next business or personal trip contact us:

Roxstar Concierge - Roxy Robinson
Email: roxy@roxstarconcierge.co.za
Website: www.roxstarluxurygroup.com  www.roxstarhotspots.com  www.tabularasaretreats.com  www.roxstarconcierge.co.za
https://www.linkedin.com/in/roxyrobinson/

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